Play responsibly,
stay safe always
ctk999 believes entertainment should be enjoyable — never harmful. Use our responsible gaming tools to keep yourself protected.
Protecting the joy of play is our responsibility
At ctk999 we place responsible gaming at the highest priority. Online gaming should be enjoyed as fun entertainment — it should never become a source of financial stress or mental difficulty. We wish all our players well and are always ready to extend a helping hand when needed.
Responsible play means knowing your limits and staying within them. When you play, remember it is for entertainment only — not a source of income. On our platform you can set your own deposit limits, take a temporary break, or close your account entirely if needed.
Remember: Gambling is a form of entertainment. If you feel that play is getting out of control, contact our 24/7 live chat support right away.
Our tools for your safety
ctk999 gives you several effective tools to take control of your gaming experience.
Set Deposit Limits
You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the specified period ends. The minimum deposit starts from just ৳100.
Activate from Account SettingsTime-Out Feature
If you feel you need a break, you can activate a time-out for anywhere from 24 hours to 30 days. During a time-out you will not be able to log in or make deposits.
Activate at any timeSelf-Exclusion
If you feel play is getting out of control, choose self-exclusion. It will deactivate your account for a set period or permanently. Making this decision is a sign of strength.
Activate through SupportReview Play History
You can view your complete gaming history, deposit and withdrawal records at any time. This helps you analyse your own playing patterns.
Available in Account Dashboard24/7 Bangla Support
For any questions or concerns about responsible gaming, our live chat support is ready to assist you in Bengali seven days a week, twenty-four hours a day. You are not alone.
Join Live Chat directlyMinor Protection
ctk999 strictly follows a 21+ age policy. Access to this platform by minors is completely prohibited. If you know that a minor is using this site, inform support immediately.
For players aged 21+ onlySigns of problematic play
If any of the signs below appear in your behaviour, it may indicate problematic gambling. Becoming aware in time and seeking help is very important.
If several of the signs below apply to you, please contact our support team immediately.
- You keep playing to recover lost money and cannot stop
- You are spending more than your set gaming budget and using money your family needs
- You are lying or hiding your play from loved ones
- You are neglecting work, family, or other responsibilities to spend more time gaming
- You feel anxious, irritable, or frustrated when you cannot play
- You are borrowing money or selling assets to fund gambling
- You feel you only enjoy yourself when betting larger amounts than before
- You have tried to stop playing but have not been able to
How to set limits
Setting your own gaming limits at ctk999 is very straightforward. Log in to your account and complete it in just a few steps.
Log in to ctk999
Log in to ctk999 using your registered mobile number and password.
Go to Account Settings
Click on your profile icon at the top right and go to "Account Settings" or the "Responsible Gaming" section.
Choose the type of limit
Deposit limit, session time limit, or time-out — choose one or more options based on your needs.
Set the amount or time period
Enter your daily, weekly, or monthly deposit limit in taka and confirm. Changes will take effect immediately.
Confirm through Support
For permanent changes such as self-exclusion, contact our 24/7 live chat support — we will help you.
Responsible Gaming Tips
Following these simple habits will keep your gaming experience safe and enjoyable at all times.
Set a budget
Set a fixed budget before you play and do not exceed that limit under any circumstances. Only spend money that you can afford to lose without causing problems for your household.
Manage your time
Decide in advance how long you will play each day. Use a timer. Playing for too long in one sitting can cause mental fatigue and poor decisions.
Do not play on impulse
Never sit down to play when you are sad, angry, or frustrated. Play with a clear head. Do not try to recover lost money by playing longer.
Tell your loved ones
Be open with family and friends. Spend regular time with them. If you feel gaming is affecting your relationships, seek help right away.
Remember: Gambling is never a guaranteed source of income. The outcome of every game is completely uncertain.
Important: Never play with money set aside for your family's food, rent, or your children's education.
Confirm your age: Only players aged 21 or above may participate on ctk999.
Protect yourself through self-exclusion
Self-exclusion is a voluntary decision through which you can place a temporary or permanent restriction on your own account. It is not a sign of weakness — it is a sign of awareness.
While self-exclusion is active, you will not be able to access your ctk999 account in any way, open a new account, or receive promotional communications. This feature is completely free.
To start self-exclusion, contact our live chat support or email [email protected]. Our team will assist you with respect and complete confidentiality.
Help is always by your side
If you are experiencing problems with gaming, do not suffer alone. Reach out to us — we are always ready to assist you in Bengali.
Live Chat Support
Seven days a week, twenty-four hours a day, our experienced team is with you on live chat in Bengali. Responsible gaming, account limits, or self-exclusion — speak to us without hesitation on any topic.
Contact by email
Email us for confidential assistance. Our responsible gaming team will get back to you as soon as possible.
Stay safe, play with joy
ctk999 is always by your side. Enjoy our games responsibly.
Contact us right away for any concerns.